Delivery and Returns Policy

Delivery and Returns Policy

Returns & Exchanges:

At Placidog, we do our best to ensure that our

product descriptions are as detailed as possible so that you don't encounter

any surprises when you receive our products. We want our

customers to know exactly what they are ordering.

Order Cancellation Policy:

We pride ourselves on our ability to quickly process

all orders placed on our website. Most orders

are processed within 12 hours. If you wish to cancel your order for

any reason, please email us at contact@placidog.com as soon as possible.

The vast majority of items in stock are processed and/or

shipped within 12 hours, so it is imperative that you contact us during

this period so that we can attempt to cancel your order before

it is processed and/or shipped.

No request to cancel your order can be

considered if it has already been processed.

Address error:

It is your responsibility to verify the accuracy of this

address and to contact us as soon as possible to specify any

changes. Changes can only be made if your

order has not yet been processed.

We cannot be held responsible for incorrect shipping information.

We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses, etc.).

In such cases, these packages may be returned to us, but not always.

If your order is returned to the sender, we will offer you a refund for your order minus shipping costs, or we will offer you a reshipment, depending on your choice.

If your order is returned to the sender, we will offer you a refund for your order minus shipping costs, or we will offer you a reshipment, depending on your choice.

If your order is returned to the sender, we will

offer you a refund for your order minus shipping costs, or

we will offer to reship your order, depending on your preference.

You are not eligible for reshipment or refund

of your order until your package has been received by the sender.

Return policy:

We accept returns* for any reason! Whether

you are dissatisfied or have simply changed your mind. Our

return policy is 14 days from the moment you receive your

products. If for any reason you are not satisfied, simply

fill out this return form. Sign it and send it with your package to the address that

we will provide when you write to our support team.